Protect yourself from scams

What is a scam? Webster Dictionary definition states it is a fraudulent or deceptive act or operation. Business Dictionary definition states it is a fraudulent scheme performed by a dishonest individual, group or company in an attempt to obtain money or something else of value. Either way you like to describe it, it is something that we have all encountered at some point in time. 

Scammers are not bias they have been known to target those who didn’t even have a computer, lodge a tax return or have a speeding fine. They come in all different forms, emails, pop-ups and phone calls. 

These are my quick tips to help combat the scammers, DON’T: 

• give personal details if asked to verify DOB, address, etc – they should have it already so shouldn’t need you to confirm 

• give access to your computer – always take it to your trusted computer store 

• let them scare you into their scheme - take a breath, calm down then tell them you will call back later. Any numbers given out I would personally google them to check they are authentic. Most of the time the area code won’t match (dead give away) 

• call the number that just popped up on your screen – companies don’t contact you that way if they need to speak to you. 

• believe their offer – the old saying of “if its too good to be true……” 

Most of us have Anti-Virus protection on our devices, these programs help combat against scammers, however these programs are only as good as the user behind the screen. You can bypass their security scripts by clicking on pop-ups or web links. You need to be conscious of what you are doing and practice safe habits on your electronic devices. 

Don’t do any banking using Free WiFi connections, always use secure internet connections in this instance. You should also ensure you have secure passwords or two factor authentication set up. This is just another way to ensure you are practicing safe habits when connecting online. 

If you are wanting to read more about how you can stay safe and recognize if it is a scam then visit the ACCC webpage www.scamwatch.gov.au. If you are at all concerned you have been scammed contact your bank first, report it to the authorities and get your computer/tablet checked over by your preferred computer store. If you have had your contacts details stolen then let those people know not to respond to any communication sent, especially with any links, attachments or asking for money. You can also report any scams to ACCC who will add it to their list to notify others so they don’t get caught as well https://www.scamwatch.gov.au/report-a-scam 

As always the friendly team at iseek computing can help you get sorted and make sure your computer in running at its optimum and your backups are sorted.